Policies
Our governing policies and compliance standards.
Our Policies
At GlobalConnect HR Solutions, we are committed to operating with the highest standards of integrity, transparency, professionalism, and accountability. Our policies have been developed to protect the interests of our clients, candidates, employees, partners, and website visitors while ensuring compliance with applicable legal, regulatory, and data protection requirements across the jurisdictions in which we operate.
This section outlines the policies that govern our services, website, and business practices, including our Privacy Policy, Terms & Conditions, GDPR & Data Protection Policy, Complaints Procedure, Cookie Policy, and Disclaimer. Together, these policies explain how we collect, use, protect, and manage personal information, the terms governing the use of our website and services, our commitment to safeguarding confidential data, and the processes we follow to maintain fairness, transparency, and service excellence.
At GlobalConnect HR Solutions, protecting your privacy, maintaining your trust, and delivering services with professionalism and integrity remain at the heart of everything we do. By accessing our website or engaging with our services, you acknowledge and accept these policies.
Privacy Policy
Introduction
GlobalConnect HR Solutions ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, use our services, contact us, or engage with us as a client, candidate, supplier, or business partner.
We are committed to complying with applicable privacy and data protection laws, including the UK General Data Protection Regulation (UK GDPR), EU General Data Protection Regulation (EU GDPR), and relevant data protection regulations in the countries where we operate.
Who We Are
GlobalConnect HR Solutions provides strategic HR consultancy services, including: HR Consultancy, Workplace Investigations, Employee Relations Consultancy, Recruitment & Executive Search, Organizational Development, Workforce Planning, HR Compliance Audits, Leadership Development, HR Digital Transformation.
Information We Collect
Personal Information: Full Name, Job Title, Company Name, Email Address, Telephone Number, Postal Address.
Recruitment Information: CVs and Resumes, Employment History, Qualifications, References, Salary Information, Interview Notes.
Technical Information: IP Address, Browser Type, Device Information, Website Usage Data, Cookies and Tracking Data.
How We Use Your Information
Provide consultancy services, respond to enquiries, manage client relationships, process recruitment activities, conduct workplace investigations, deliver training and development programmes, improve our website and services, meet legal and regulatory obligations.
Legal Basis for Processing
Consent, Contractual necessity, Legal obligations, Legitimate business interests.
Information Sharing
We may share information with: Clients, Professional Advisors, Recruitment Partners, Technology Providers, Regulatory Authorities where legally required. We do not sell personal information to third parties.
Data Retention
We retain personal information only as long as necessary to deliver our services, meet legal obligations, resolve disputes, and maintain business records.
Your Rights
You have the right to: Access your personal information, Correct inaccurate data, Request deletion of personal data, Restrict processing, Object to processing, Request data portability, Withdraw consent.
Contact Us
Email:
privacy@gchrsolutions.com
Terms & Conditions
Website Terms of Use
By accessing and using this website, you agree to comply with these Terms and Conditions.
Services
GlobalConnect HR Solutions provides professional HR consultancy and advisory services including: HR Consultancy, Workplace Investigations, Recruitment Services, Organizational Development, Training and Development, Compliance Audits.
Intellectual Property
All content contained within this website, including: Text, Graphics, Logos, Designs, Downloads, Reports, all remains the intellectual property of GlobalConnect HR Solutions. No material may be copied, reproduced, distributed, or modified without written permission.
User Obligations
Users agree: Not to misuse the website, Not to upload harmful content, Not to breach applicable laws, Not to infringe intellectual property rights.
Limitation of Liability
GlobalConnect HR Solutions shall not be liable for: Indirect losses, Loss of profits, Business interruption, Data loss, Third-party actions.
Governing Law
These Terms shall be governed by the laws of business operating countries.
GDPR & Data Protection Policy
Commitment to Data Protection
GlobalConnect HR Solutions recognizes the importance of protecting personal information and maintaining the trust of clients, candidates, employees, and stakeholders.
Data Protection Principles
We process personal data in accordance with GDPR principles:
Lawfulness – Personal information is processed fairly and legally.
Transparency – Individuals are informed how their data is used.
Purpose Limitation – Information is collected only for specified purposes.
Data Minimisation – Only necessary information is collected.
Accuracy – Information is kept accurate and up to date.
Storage Limitation – Data is retained only for required periods.
Integrity & Confidentiality – Appropriate security measures are maintained.
Data Security Measures
We implement: Password-protected systems, Encrypted communications, Secure cloud storage, Access controls, Cybersecurity monitoring, Staff confidentiality obligations.
International Data Transfers
Where personal information is transferred internationally, we ensure appropriate safeguards are in place.
Data Breach Management
Any suspected data breach will be: Investigated immediately, Reported where required, Managed according to regulatory requirements.
Complaints Procedure
Our Commitment
At GlobalConnect HR Solutions, we are committed to providing high-quality services. We welcome feedback and aim to resolve concerns fairly, promptly, and professionally.
How to Raise a Complaint
Complaints may be submitted by:
Email: complaints@gchrsolutions.com
In Writing: GlobalConnect HR Solutions, Client Services Department, London, United Kingdom
Complaint Handling Process
Stage 1 – Complaint Acknowledgement: We will acknowledge receipt of your complaint within 3 working days.
Stage 2 – Investigation: A senior manager will review the complaint and investigate the matter.
Stage 3 – Response: A formal response will normally be provided within 10 working days.
Stage 4 – Escalation: If you remain dissatisfied, the matter may be escalated to the Managing Director for independent review.
Our Commitment
We will: Treat all complaints seriously, Maintain confidentiality, Investigate fairly, Respond professionally, Learn from feedback.
Disclaimer
Website Disclaimer
The information provided on this website is for general information purposes only. While GlobalConnect HR Solutions makes every effort to ensure information is accurate and current, we make no warranties or guarantees regarding completeness, accuracy, reliability, or suitability.
Professional Advice Disclaimer
The content contained on this website does not constitute: Legal Advice, Financial Advice, Tax Advice, Employment Law Advice. Users should seek professional advice appropriate to their circumstances before making decisions based on information contained on this website.
External Links
Our website may contain links to external websites. We are not responsible for: Content, Security, Privacy Practices, Availability of third-party websites.
Limitation of Liability
GlobalConnect HR Solutions shall not be liable for any direct, indirect, incidental, or consequential loss arising from: Use of this website, Reliance upon website content, Website interruptions, Technical errors, External links.
Quick Call-to-Action
- Book a Free Consultation today to explore about the service we provide.
- Speak to an HR Expert to discover how our HR specialists can support your business growth.